We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Works great on a tile floor. My border collie enjoys trying to pull the ball but does get bored with it pretty quick.
Absolutely hilarious toy! Our 1yr old GSD/Boxer mix is obsessed with it, put it on any flat surface and he'll try to get it off. If you have a larger breed or smart dog, keep an eye on them! They'll figure a way to get the toy off!
Ha...just noticed my dog looks kinda like the one in the picture for the product! Anyway, she likes this toy. I did figure out that I could put it on the window, and that worked out just fine. She's feisty and loves tug of war, so this is a toy that can take me out of the equation for a little while. THANK YOU! But it is also fun to hold on to the suction end myself and have her play with me. (I'm just glad I don't have to do that alllll the time anymore.) She enjoys tugging at the ball, and also just messing with and hitting the ball and watching it swing. She's so weird. But if she likes it, I love it! This dog will find a way to destroy ANYTHING, and she has not yet been able to kill this toy, so that's a plus.
My dog loves this toy! I put treats inside the ball and it keeps my dog entertained through the day. There is a bell inside the ball that is THANKFULLY easily removable. The toy doesn't squeak or make any other noises so it's not annoying.
I have a 2 yr. old Toy Poodle who chewed through the rope in about a week. I do not recommend this toy for “AGGRESSIVE” chewers! The ball is durable & the suction cup is GREAT! This just didn’t work for us.
My dog destroys and eats every toy I have gotten her. I was looking for a good toy that would withstand her destruction and I believe I have a winner it's been easily over a week and she still can't destroy it!!! I have put food and snacks inside and she gets the food but still fails to destroy it!! I love the fact also that she hasn't been able to pull it off the floor. I put a little Vaseline and it was a wrap++++ if your pet ever loses interest, change the location and the snacks and it will be like a new toy all over again. ?
Bought this for my dog who loves chewing up his toys. He pretty much destroys every toy we've bought him within minutes of getting it. I had issues getting this to suction to our hardwood floors so I did put it on our glass door and we had some fun with it. He would play for a while, get bored, and frustrated but then would come back later for more! I worried about him pulling too hard on the glass door so we did find an area in our mudroom where it worked on the floor.
My dog love this, but if I put it on the floor he can pull it right off of the floor. I recommend that if you have a big dog to put it up on something because it won’t last long on the floor. Small dogs you can put it wherever. Also if your dog is a chewer like mine watch them play with it just in case if they tear into it. And train them to not bite the suction cup.
The idea is great and would be good for a smaller dog. My dog is way stronger than this toy’s suction power. It’s sturdy and he plays with it.